Accessibility Statement

Our Commitment

Scarlet Key Properties is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website is accessible to all users, regardless of ability.

We believe that everyone deserves equal access to information and services, and we strive to provide an inclusive online experience for all visitors to our website.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

The WCAG 2.1 guidelines are organized into four principles:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
• Operable: User interface components and navigation must be operable.
• Understandable: Information and the operation of the user interface must be understandable.
• Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.

We regularly review our website to identify and fix accessibility issues and work toward full WCAG 2.1 Level AA compliance.

Accessibility Features

Our website incorporates the following accessibility features:

Semantic HTML

We use semantic HTML5 elements throughout our website to provide meaningful structure and context. This includes proper use of headings, landmarks, lists, and other elements that help assistive technologies understand the content organization.

Keyboard Navigation

All interactive elements on our website can be accessed and operated using a keyboard. This includes navigation menus, buttons, links, and form controls. Users can navigate through the website using standard keyboard commands such as Tab, Enter, and arrow keys.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including JAWS, NVDA, and VoiceOver. We use appropriate ARIA labels, alt text for images, and semantic markup to ensure screen reader users can effectively navigate and understand our content.

Color Contrast

We maintain sufficient color contrast ratios throughout our website to ensure that text is readable for users with low vision or color blindness. We follow WCAG guidelines requiring a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text.

Text Sizing

Our website supports browser-based text resizing. Users can increase or decrease text size using browser settings or keyboard shortcuts (Ctrl+/Ctrl- on Windows, Cmd+/Cmd- on Mac) without loss of functionality or content overlap.

Known Issues

We are actively working to identify and address accessibility issues. Currently, we are aware of the following limitations:

• Some PDF documents may not be fully accessible to screen readers.
• Third-party content embedded on our site may not fully conform to our accessibility standards.
• Some older content may not have been updated to current accessibility standards.

We are committed to addressing these issues and welcome feedback on any accessibility barriers you encounter.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers: JAWS, NVDA, VoiceOver, TalkBack
• Screen magnification software: ZoomText, MAGic
• Speech recognition software: Dragon NaturallySpeaking
• Alternative input devices and keyboard-only navigation
• Browser zoom functionality up to 200%

We test our website with these technologies on a regular basis to ensure compatibility.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take your feedback seriously and will consider it as we evaluate ways to accommodate all users.

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

You can report accessibility issues through any of the following methods:

• Email: support@scarletkey.net
• Phone: +1 559-394-8852
• Mail: Scarlet Key Properties, 17306 Ibex Trl, Round Rock, TX 78664-8514

Contact Information

If you have questions or need assistance with accessibility, please contact us:

Enforcement Procedure

If you believe that our website does not comply with accessibility requirements, you have the following options:

1. Contact Us First: We encourage you to contact us directly using the information above. We are committed to resolving accessibility issues promptly and will work with you to provide an accessible alternative or fix the problem.
2. File a Complaint: If we are unable to resolve your concern, you may file a complaint with the appropriate government agency. In the United States, you can file a complaint with:

• The U.S. Department of Justice Civil Rights Division
• Your state's civil rights or human rights agency
• The U.S. Department of Housing and Urban Development (HUD) for housing-related accessibility issues

We take all accessibility complaints seriously and are committed to working with users to ensure equal access to our services.