Terms of Service

1. Acceptance of Terms

Welcome to Scarlet Key Properties. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Scarlet Key Properties ("Company," "we," "us," or "our") governing your access to and use of our website, mobile applications, and services.

2. Description of Service

Scarlet Key Properties provides comprehensive property management and real estate services, including but not limited to:

• Property management for residential and commercial properties
• Rental property listings and tenant placement services
• Property maintenance and repair coordination
• Rent collection and financial reporting
• Real estate consulting and advisory services
• Property marketing and advertising
• Lease preparation and execution
• Move-in and move-out inspections

3. Eligibility

To use our services, you must meet the following eligibility requirements:

• Age Requirement: You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is older.
• Legal Capacity: You must have the legal capacity to enter into a binding agreement under applicable law.
• Authority: If you are using our services on behalf of an entity, you must have the authority to bind that entity to these Terms.
• Compliance: You must not be prohibited from using our services under applicable law or as a result of a previous suspension or termination of your account.

4. User Responsibilities

As a user of our services, you agree to the following responsibilities:

• Accurate Information: Provide truthful, accurate, and complete information when creating an account, submitting applications, or communicating with us.
• Account Security: Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized access or security breach.
• Lawful Use: Use our website and services only for lawful purposes and in accordance with these Terms.
• Communication: Respond to our communications in a timely manner and provide requested documentation when required.
• Financial Obligations: Fulfill all financial obligations associated with your use of our services, including rent payments, fees, and other charges.

5. Prohibited Uses

You may not use our website or services for any purpose that is unlawful or prohibited by these Terms. Prohibited uses include, but are not limited to:

• Violating any applicable federal, state, local, or international law or regulation
• Infringing upon the intellectual property rights of others
• Submitting false, misleading, or fraudulent information
• Attempting to gain unauthorized access to our systems, accounts, or data
• Interfering with or disrupting the operation of our website or services
• Using automated systems, bots, or scripts to access our website without prior written permission
• Collecting personal information about other users without their consent
• Transmitting viruses, malware, or other harmful code
• Engaging in harassment, discrimination, or threatening behavior toward other users or our staff

6. Intellectual Property

All content, features, and functionality of our website are owned by Scarlet Key Properties or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Our intellectual property includes, but is not limited to:

• The Scarlet Key Properties name, logo, and branding
• Website design, layout, and graphics
• Text, images, photographs, and videos
• Software, code, and databases
• Property listings and descriptions (excluding third-party listings)

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that property listings are accurate, complete, or current. Property information is provided by property owners and may be subject to change without notice.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCARLET KEY PROPERTIES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES.

Our total liability for any claim arising from or related to these Terms or our services shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) $500.

9. Third-Party Services

Our website may contain links to third-party websites, services, or content that are not owned or controlled by Scarlet Key Properties. We are not responsible for the content, accuracy, or practices of third-party sites.

10. Termination

We reserve the right to suspend, restrict, or terminate your access to our website and services at any time, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Conduct that we believe is harmful to other users or our business
• Requests by law enforcement or other government agencies
• Extended periods of inactivity
• Discontinuation of our services

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law provisions.

Any dispute arising from or related to these Terms or our services shall be resolved exclusively in the state or federal courts located in Williamson County, Texas.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our website and services after any changes become effective constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: