Privacy Policy

1. Introduction

Scarlet Key Properties ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use, store, and protect that information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or mailing list
• Request information about properties
• Schedule property viewings or consultations
• Communicate with us via email, phone, or other channels

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Property preferences and requirements
• Current property details (if selling or renting)
• Financial information relevant to property transactions
• Any other information you choose to provide

2.2 Usage Data and Analytics

We automatically collect certain information about how you interact with our website:

• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• IP address and approximate geographic location
• Pages visited and time spent on each page
• Referring website or source
• Click patterns and navigation behavior
• Date and time of visits

2.3 Cookie Data

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about how we use cookies, please refer to our Cookie Policy.

3. How We Use Your Information

3.1 Service Delivery

• Responding to your inquiries and requests
• Providing property information and recommendations
• Facilitating property viewings and consultations
• Processing applications and transactions
• Managing your account and preferences

3.2 Communication

• Sending you relevant updates about properties
• Responding to your questions and concerns
• Sending newsletters and marketing communications (with your consent)
• Providing customer support and service

3.3 Analytics and Improvement

• Analyzing website usage patterns and trends
• Improving our website, services, and user experience
• Conducting market research and analysis
• Measuring the effectiveness of marketing campaigns
• Ensuring website security and preventing fraud

4. Who Has Access to Your Information

4.1 Company Staff

Your personal information may be accessed by authorized Scarlet Key Properties staff members who need the information to perform their job duties, including:

• Property consultants and agents
• Customer service representatives
• Administrative personnel
• IT and technical support staff

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business:

• Email delivery services
• Website hosting providers
• Analytics providers
• Payment processors
• Legal and accounting professionals

These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.

5. Third-Party Services

We use the following third-party services that may collect and process your data:

These third parties have their own privacy policies, and we encourage you to review them:

• FormSubmit Privacy Policy
• Google Privacy Policy

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have certain rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal information we hold about you.

7.2 Right to Correct

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Right to Delete

You have the right to request deletion of your personal information, subject to certain legal and business exceptions.

7.4 Right to Opt-Out of Marketing

You have the right to opt-out of receiving marketing communications from us at any time. You can:

• Click the "unsubscribe" link in any marketing email
• Contact us directly to request removal from our mailing list

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 11.

8. How to Delete Your Data

If you wish to have your personal information deleted from our systems, please send an email to:

We will process your request within 30 days and confirm deletion of your data. Please note that certain information may be retained for legal, regulatory, or legitimate business purposes.

9. Cookie Usage

We use cookies and similar tracking technologies on our website to enhance your browsing experience and collect usage analytics. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please read our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: